I recently purchased a new end unit townhouse right as the heat of summer began. I got in touch with Romy who from the beginning was extremely helpful and professional. He was able to produce many options to choose from and provide a vast knowledge of each product. Once the order was submitted it took no more then a couple of weeks and this was despite having many large and unique windows I wanted to fit with custom made blinds. I have only positive things to say about this experience.